We know workplace issues can sometimes feel complex and time-consuming. That’s why we’re pleased to offer OTA members access to clear, practical advice from people who truly understand the sector and are committed to getting it right.

Through our new partnership with HR Advice Online, OTA members now have access to clear, practical and sector-specific HR support designed to build confidence and reduce uncertainty in everyday workplace decisions.

HR Advice Online works closely with healthcare organisations and allied health membership bodies, providing compliant, professional and unbiased advice grounded in real-world workplace experience.

This partnership strengthens OTA’s commitment to supporting members with trusted, practical tools and expert guidance to help them manage employment and workplace matters with clarity.

Rather than waiting for issues to escalate, early access to advice can help prevent misunderstandings and support better outcomes for both employees and employers.

Exclusive OTA member benefits

As an OTA member*, you can access an initial complimentary 30-minute phone consultation for general advice on workplace matters impacting your role or practice.

Support is available across a wide range of areas, including pay rates, awards, leave and entitlements; employment and contractor arrangements; flexible and hybrid working arrangements; HR policies, systems and processes; and performance management.

HR Advice Online’s experienced HR professionals take a considered, case-by-case approach, ensuring advice is tailored to the specific situation rather than delivered as generic guidance. Support is practical, contextual and designed to be applied directly in workplace settings.

For more complex matters, members can also access ongoing support at discounted rates, ensuring help remains accessible when needed.

Practical tools and resources at your fingertips

In addition to direct advice, OTA members have access to a suite of practical HR tools through the HR Advice Online member portal.

This Resource Hub includes:

• HR templates and checklists
• step-by-step guides and policy tools
• workplace systems and compliance resources
• professional development and wellbeing resources

Designed specifically for occupational therapists, the Resource Hub brings together everything needed to support everyday workplace decisions in one central, easy-to-use platform.

To make the most of this new service and see the full range of available supports, a short video walkthrough will soon be available, providing an overview of the HR Advice Online platform and how to use it effectively.

OTA Members can access the HR Advice Online portal through the OTA Connect member portal. Select ‘HR, Legal and Insurance’ under Resources or click here.

Top tips for OTs from HR Advice Online

Drawing on their experience supporting allied health workplaces, HR Advice Online highlights a few simple ways members can strengthen their workplace practices:

• Address issues early Workplace concerns are often easier to resolve before they escalate. Seeking advice early and having open conversations can prevent more complex problems developing.
• Prioritise clear communication Many workplace challenges stem from unclear expectations around roles, workloads and boundaries. Regular, transparent communication helps reduce misunderstandings.
• Don’t rely on what’s always been done Pay, entitlements and employment arrangements must align with current legislation and modern awards, not past practice.
• Document key decisions and expectations Clear employment agreements, up-to-date policies and documented conversations support consistency, fairness and risk reduction.
• Don’t avoid difficult conversations Unaddressed issues can escalate quickly. Raising concerns early, respectfully and with a focus on solutions leads to better outcomes.
• Review contracts carefully Members, particularly those early in their career, should take time to understand pay, classification, supervision arrangements and expectations before signing.

Fast reliable support when you need it

HR Advice Online aims to respond to enquiries within 24 hours, with same-day support provided where possible for urgent matters.

Members can contact the team directly:

• Phone: 1300 720 004
• Email: advice@hradviceonline.com.au

This exclusive member benefit is available to full-time, part-time and new graduate members.